Frequently Asked Questions

Can we help you?

Do I need to book before the tour?

No you don’t NEED to. It is possible to just turn up at the Meeting Point at the time indicated.

However, if we don't have anyone booked for the day you want to join the tour, we won't be coming to the Meeting Point so it is always best to get in touch first, even if you want to pay on the day.

We also do get fully booked some days in the summer so we can't guarantee to take you even if there are others going.

SEND US AN EMAIL, TEXT OR CALL +44 (0)7598 925 243.

What if I am the only person who turns up for a tour?

Unfortunately we need a minimum of two people to run a tour. If you are the only person booked for the tour (which happens very rarely and only at quiet times of the year) we'll try to get in touch in advance to let you know. We can provide you with a bike, helmet, lock and map at a discounted rate for the day. We can also arrange other things for you to do.

What are the Safety issues?

Our tours are as safe as we can make them. Safety is our priority above all else.

We follow carefully planned routes, which are virtually entirely in parks, bike lanes and large pavements. Many of the small streets in the City are one-way and only one lane.

Helmets are provided and come in a range of sizes. You are not currently legally obliged to wear a cycling helmet; however it makes good common sense. Suitable clothes for cycling include shorts as trousers/long legged ‘pants’ (for you Americans) can get tangled up in the chain. Comfort is also a safety factor.

We have a range of bikes with comfortable seats; however it is up to you to make sure the bike you use is suitable. If you are uncomfortable and want to change your bike that is no problem at all, just let us know.

Although our public liability insurance is up to date each participant is responsible for their own safety and actions. I’m sure if you initiate some common sense you should not get into any difficulties. Regardless you will be asked to sign a full disclaimer. If you are unsure as to what one of these are please let us know and we will do our best to explain it to you. A disclaimer will be provided to all our customers’ right at the beginning of the tour and you will be given plenty of time to read through it and sign it before you are given a bike and start riding.

We shouldn’t have to remind parents that they are responsible for their children.

How big do the groups get?

Normally around 10 to 15 persons at the weekend but less during the week. Our limit is 25 unless it is a private tour or a pre-arranged school trip, in which case we can be more accommodating. If you’d prefer a more exclusive tour one can be arranged for you so just drop us a line.

Are the tours appropriate for children?

If your child can cycle by themselves and can maintain a leisurely pace, they certainly are! In fact we find that children probably gain the most from our tours because they learn some interesting stories that we hope they will remember and they get to hang out with young adults rather than just their ‘boring’ parents.

The vast majority of the tour is on dedicated cycle paths but we do go on the road at times, however that is only for a short distance and it’s quite all right to just walk on the pavement if you really feel uncomfortable.

Due to safety issues we don't take very small children in trailers or tagalong bikes.

What things do I need to bring with me?

I’ve listed a few ideas below:-
  • Comfortable shoes
  • Camera
  • Sun screen
  • Cash
  • ID (passport, drivers licence or similar)
  • Hat
  • Sun glasses
  • Jumper (could get cold ... this is England)
  • Raincoat (if you’re really worried it’s going to rain)
  • Energy Bar
  • Bottle of water
  • Packed lunch (if you are so inclined)
  • Shorts rather than trousers (we don’t want clothing getting caught in the bike)

What happens if it rains?

This is a good one … we actually provide cheap ponchos and go anyway. Unless it’s so miserable we can’t conduct a tour, in which case we act in the traditional British way and ‘go to the pub’ and you are welcome to join us if you get the first round in (!)

Do you accept credit cards?

CASH ON THE DAY IS FINE. However, we do accept card payments online through our Tours page (please make sure we have confirmed your tour is going ahead before you pay us).

For large groups we can provide an invoice that includes our bank details for direct bank transfers.

Where do we meet up and collect the bikes?

Click on the Meeting Point page.

If we wanted to hang onto the bikes a bit longer would that be possible?

It is possible for a small additional charge by arrangement and subject to a deposit.

Do you hire bikes out?

No but our friends at Green Park Bike Station will do so at very reasonable rates.

Where can I leave a bag?

Do I need to bring or wear a helmet?

The short answer is no you don’t. However for your information we do provide helmets. Parliament has yet to legislate them to be worn, however the Highway Code Rule 45 states they ‘should’ be worn. Given that the Post Office has insisted on postman wearing them since 2003 that’s a pretty good indication that they are a good idea.

Is the tour conducted in English?

All our tours are conducted in English. If you struggle to speak or understand English you are still very welcome to join us and meet other interesting people from around the world. We can even provide you with some written information in other languages if requested.

If you’re a large group and want to bring your own guide/interpreter that would be fine and indeed we’d let your guide come free of charge.

Can I park my car at your offices?

There is parking available at the nearby car park in Charlotte Street.

Although there is a large Sainsburys near to the Meeting Point, your stay is limited to 90 minutes which is not long enough for the tour.

Can I bring my own bike?

That’s no problem at all but we can’t offer you a discount for doing so I’m afraid.

Can I bring my dog with me?

If you can fit it into a basket in the front of your bike then … why not! People have...

Can I buy a T-shirt?

You sure can! They’re available at the start and end of the tour.

Can you plan a romantic weekend getaway for my girlfriend and I?

No … not personally – however we are entirely independent and receive no commission on anything from anyone and so if you’d like some impartial advice from a local on just about any subject just ask your tour guide or send us an email and we’ll do our best.

Start your adventure!

Contact Us

Mobile: +44 (0) 7598 925243

Our Partners


 Oxford Bike Tours

Green Park Bike Station